Frequently Asked Questions
Requirements to run eggbot
You will need a computer with a working USB port to connect to the eggbot. Our software runs on Windows and Mac, and should on Linux -- though this may require some special work on your part. Please refer to the software page for more details.
Returns policy
All sales are final. However we will replace any defective parts at no charge, or if need be the entire kit may be returned within 30 days for a full refund.
Shipping policy
We ship to anywhere in the U.S. using USPS priority mail (usually 2-3 business days), at a flat-rate of $12.60. We include insurance and delivery confirmation on every order, which is included in that price.
At the moment we are experiencing a backlog, so your eggbot will not be shipped until Tuesday (6/9).
Power Supply
The power supply that is shipped with the Eggbot kit is 9V at approximately 1 Amp DC with the center of the barrel jack positive. Using a lower voltage or amperage power supply may reduce the resolution of the stepper motors and give substandard results. Using a higher voltage will cause the solenoid to heat up when it is pulled down (pen-down position). Using a higher amperage power supply will not hurt anything, as the EggBotBoard has a fuse to protect the circuitry from over-current events.